Have Questions? We have answers!
1) When is check in/check out?
We do not follow a standard check in process. There is not a front desk or anyone to “check” you in. A note will be left in the common area to direct you to your room.
Arrivals are allowed any time after 3:00pm. Arrivals after dark are strongly discouraged. Departures are anytime before 11:00am. Early arrivals and late departures MAY be available for $50/hour. Please contact the innkeeper for inquiries.
2) Are children welcome?
Please bring your children. So many talk about how today’s youth don’t appreciate the outdoors like we used to. It has been our experience, though, that the children who visit the Lost Trail are stoked to be here and bummed when it’s time to leave. Our thanks to the families who refuse to let Mother Nature be forgotten.
We do require that children be supervised by an adult, keeping in mind that emergency services are not always readily available. Most importantly, we ask that kids explore our magnificent environment and have a great time! We have a chest full of toys and children’s books as well as a highchair and pack n play for the very little one in your group. Each child is required to have his/her own liability waiver signed by a legal guardian. This is important to remember if your child is bringing a friend. Kids age 3-10 are $50/night. Kids 11+ are the full rate.
3) Can we bring our dogs?
Dogs are welcome at the Lost Trail. You will find a dog bed, toy, and food and water bowls in the closet of each room. We ask that dogs stay out of the common areas and off the furniture, including beds. There is a $50 fee per dog.
4) Can I have a ride to the lodge in the winter?
We do not offer transportation to or from the lodge. All guests must access the lodge under their own power. The trail is not groomed or well marked, and it can be easy to get tunred around durign a storm. Always be prepared and confident in your map reading and navigation skills, and arrive before dark. Innkeepers are not able to assisit you on the trail if you get lost.
5) How do I make a reservation?
Call or email to make a reservation. Once your payment is received, we will send you a confirmation packet with pertinent information and liability waivers that must be signed and returned before your arrival date.
6) Does everyone in my family have to sign a personal waiver, or can we all sign one copy?
We require a personal signed waiver for each guest staying at the lodge. To secure a reservation, signed waivers MUST be returned before your arrival date. Failure to rerturn signed waivers at least 72 hours prior to your check in date will result in your reservation being cancelled without refund or credit.
7) What is your cancellation policy?
In the event of a cancellation your deposit payment will be forfeited. No credit will be issued unless we can re-sell your reserved dates. If we are able to re-sell your reservation, you will have 1 year from the date of cancellation to use your credit. We strongly suggest purchasing travel insurance from a 3rd party to safeguard against unexpected cancellations, including road closures. Storms, wildfire, and weather/trail conditions, including “too much” or “too little snow” are not an exception to this policy.
8) Are meals included?
We do not offer meal packages. Guests are welcome to use everything in the fully equipped kitchen to prepare their own meals. You can find a list of caterers on the “Useful Links” page if you’re interested in catering options.
9) Where can I find guide service or gear rental shops?
There are links to recommended guide services and local rental shops on our “Useful Links” page.
10) Is the faucet water safe to drink?
Yes, and it’s delicious! Please do not bring bottled water.
11) Do we need to bring our sleeping bags and camp towels?
No, the beds all have sheets and blankets and there are towels in the bathrooms. For a complete list of what you’ll find in the rooms, see our “About the Lodge” page.
Have another question? Ask away.